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Autor Wątek: engagement Issue  (Przeczytany 271 razy)

kesizewi

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engagement Issue
« dnia: Kwiecień 20, 2018, 03:38:51 pm »

Hi,

Took the ring to the store on saturday, Assistant manager told me it was damaged by me and that they shouldnt have even repaired it first time round because that was my fault too (bear in mind, this ring isnt 2 years old yet)
Spoke to Trading standards, discussed the Sale of Goods act and that Ernest Jones have to either repair, replace or refund. I dont want a repair (it will probably happen again if the track record is anything to go by) I dont want it replaced (have been doing some reading on Ernest Jones and it appears many people are having the same issues with engagement rings so have completely lost trust) So I want a refund so that I can purchase a ring from a more reputable jewellers
Trading standards have recommended an independent jewellery assessment on the ring so that I can prove to Ernest Jones that its a poor quality ring. This could cost up to £500, depending on the depth of the test required to prove my point.
Anyone have any other ideas as to what I could do?

Please help.

I didn't find the right solution from the Internet.

References:-
https://bit.ly/2HCbCa8
Digital advertising studio

Thanks
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